Hi, I'm the Techie Guy.
A real person, right here in Luton — not a call centre, not a corporation. Just someone who genuinely loves helping people get the most out of their technology.
15+ years experience
LU2, Luton Area
Why I started doing this
I've been passionate about computers and technology for as long as I can remember. Over the years, friends and family kept asking me to help them out — fixing a slow laptop here, setting up a new phone there. I loved doing it, and I noticed something: the people who needed help the most were often the ones being let down the most.
Elderly relatives waiting days for a call centre to pick up. Neighbours being charged a fortune for a simple fix. People feeling embarrassed to ask questions because they were made to feel like they should already know the answers.
So I decided to do something about it. I set up The Techie Guy to offer the kind of support I'd want my own mum or dad to receive — patient, honest, affordable, and always in plain English. No jargon, no rushing, no nasty surprises on the bill.
What I believe in
Everyone deserves good tech support
Technology shouldn't be the preserve of the young or the wealthy. If you're struggling with your device, you deserve proper help — regardless of your age or budget.
Honesty above everything
I'll always tell you what's wrong, what it'll cost, and whether it's actually worth fixing. If I can't help, I'll tell you that too — and point you in the right direction.
Your time matters
I turn up when I say I will. I don't keep you waiting on hold. I get the job done and I don't drag it out — because I respect that your time is valuable.
A bit about my background
I've been working in and around computers and technology for over 15 years, helping everyone from small businesses to retired individuals. I'm fully insured, and I take your privacy and security seriously. When I connect to your computer, I always do it with your permission and in full view — you can watch everything I do, and I'll always ask you to input your passwords yourself, so you never need to share them with me or need to update them later on.
Let's have a chat
If you're not sure whether I can help, just give me a ring. There's no obligation, no sales pitch — just a friendly conversation about what you need.